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At Schaef Air Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
32 Reviews

Dan Piper
01/24/2024
Service tech was on time and knowledgeable. Had my induced draft motor in stock and the heater was up and running in no time. Thank you Schaef Air!
MIKE T.
12/21/2023
Located in RANCHO CUCAMONGA
Excellent.
Service: System Repair
David Veeneman
12/08/2023
Schaef isn't the cheapest HVAC provider out there, but sometimes, you get what you pay for, and this is one of those times. I live in Laguna Woods Village, and Schaef knows their way around the rather Byzantine rules and regulations of both our HOA and our municipality. Our system was professionally installed--on time and with minimal interruption. Equipment was top-quality, and we're very happy with the installation.
Amber J.
11/29/2023
I cannot say enough good things about Schaef Air and their Service Tech, Gage. As a mortgage broker, it's so important for me to have reputable service...
Nicholas S.
10/26/2023
Ann has always been great & respectfully!! Schaef Air is the best air conditioning company around, they really care about their customers and see it through...
Glenn Tyson
09/12/2023
Kristina S.
08/18/2023
My condo building I moved into started leaking from where the filter is in the ceiling and I was worried. Got an appointment for their first available...
JENNY
07/13/2023
Located in Rancho Cucamonga
VERY KIND AND PROFESSIONAL. OFFICE STAFF VERY INFORMATIVE
Service: New System Installation
Expertise
Cleanliness
Daniela Carrizosa
06/16/2023
Michael Forrest
06/01/2023
Extremely satisfied with the service we have received from this company. A representative was sent to our home ASAP due to our circumstances with the unit malfunctioning. David was able to quickly evaluate our home and with the help off Ann to give us a quick estimate and date for installation. Even though our AC unit was not ready for the day we selected, Ann made accommodations to get us a unit on the date we agreed on. Ann was very attentive and quick to respond to any questions or needs I had. Besides the quick responses, the men who arrived to our home to install everything did a phenomenal job. My wife and I were both home during installation. We were very impressed with the professionalism, how each person had a designated task, their communication with each other, how quickly and efficient they were at getting things done. Thank you to the entire Schaef Air team. Michael, Alexis, Kennedy, and Hunter.
Jason Malayny
04/20/2023
Rahizanel Raub
01/03/2023
Awesome. Very professional, friendly and efficient. . I highly recommend
Darlene
04/19/2022
Located in Laguna Woods
I very happy with the installation crew and the office. Jordon and his crew were very professional, respectful and considerate. He answered all my questions. Same with the office, Kristina & Ann, very helpful. Also, John S. who came to write up the contract, he handled everything and made it very easy for me. I had the Mitsubishi Split-type Air Conditioner installed. I am so happy with this system. My main concern was how quite it would be when it was on, it is so quite!!! I would highly recommend.
Service: New System Installation
Expertise
Cleanliness
Priscilla Conkrite
01/13/2022
I am a highly satisfied customer, with both the Mitsubishi Mini Split ductless unit and the company. The installers reported as scheduled and diligently worked to complete the new installation in a timely manner. They initially said "2 days for completion." They finished in a day and a half. Their price was UNDER the quotes I received from the other two companies. The two installers, Richard and Jack, were courteous and professional. They cleaned up after their work. They patiently answered my many questions about the system and ensured that I knew how the remote units worked before leaving. My historic home, that did not have a heater for the past 21 years, is now efficiently heating and cooling, based on my selection. I am thrilled. After all those frosty mornings when I needed to wear a jacket inside, now it's not necessary. Signed, a comfortable, warm on cold days and nights, and very happy customer. Thank you Schaef Air Company and Mitsubishi!
Priscilla Jean Conkrite
01/06/2022
Located in Pomona
Both the Mitsubishi Mini-Split system and the installers are highly recommended. The Mitsubishi multi-unit system I had installed works GREAT. I have a two-story home and was unable to install central air because of how my 100 plus year old historic home. was consstructed. I was unable to have ductwork installed between my exterior and interior walls. I opted for the Mitsubishi mini-split and I am extremely happy with the heating and cooling system. It works silently (no noise!) even when I set the unit to the highest fan level (there are five fan levels). The installers were very knowlegable, answered my many questions patiently explaining how the system works. The installers, Richard and Jack, worked diligenly and were finished with the installation in 1 1/2 days time. They left my home spotless each day. I give this system and this company FIVE (5) stars! Signed,A Very, Very Satisfied Customer
Service: New System Installation
Expertise
Cleanliness
Amy Rodriguez
09/01/2021
Located in Brea
We have been using this company for more than 15 years. They have done it all for us. Installed a new unit. Maintenance on our current unit and troubleshooting and problem solving on our current unit. Super professional, quick response, and always fixes what is wrong with very reasonable prices. Highly recommend!!
Service: System Repair
Expertise
Cleanliness
Geoff Gordon
08/01/2021
Work was done quickly. Would have given five stars, but had communication problem making installation appointment. People need to book installation months in advance.
Erick S
04/22/2021
Yes. First summer my house will have ac in ever
Cindy Russell
03/21/2021
Excellent service, great tech & communication.
Pearl Palomares
10/30/2020
Would definitely recommend this company. They took care of a problem we had that 3 other companies could not .
Ben Valverde
08/26/2020
Lynn Perre
08/08/2020
Well, I am completely floored! What a great experience. We wanted to install mini-splits in our three upstairs bedrooms and got three estimates. We were very impressed with the owners and the office staff. We had additional questions about the installation following the estimate, and they were more than willing to come a second time to discuss details. When the installers arrived, they came with brand new drop cloths because they knew we have white carpet. Impressive! There were initially four installers and they were extremely courteous, efficient and careful with our home. Midway through the installation, two supervisors came by to assist. When they were finished, our home was as clean as when they arrived!! We got a complete tutorial on how to maintain the units and how to work the remotes. We couldn't have asked for a better experience! Thanks for a job very well done, guys!! We are thrilled with the service we received!
Dazarae Dismukes
03/16/2020
Jimmy Watermelon
02/05/2020
The best for commercial units
Michelle Partington
09/12/2019
We used Shaef about 4 years ago to install mini splits in our house. Their prices were unbeatable and their service was fantastic. I have recommended them to anyone who had asked and about 5 of my neighbors have used them now as well.
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