Reviews

Best service inspection we have ever had. We have had our HVAC mini split system for a number of years and inspections every 6 months. We recently changed maintenance contracts to Schaef Air. Our inspection was handled by Wes Gibson. He was fabulous. A very experienced pro who did a significantly better job than the previous company techs. He gave us some valuable tips for our own maintenance. Please pass on our special praise and thanks to Wes. PS - Wes email me the inspection report and we can talk about golf in the future.Thanks so much, very happy customer. Bob Mattis

Schaef air has always given excellent customer service from the office to the technicians. No one is in a hurry, they listen, are friendly and do excellent work. I have recommended Schaef air more than once to friends and acquaintances. Keep up the good work! Thank You

While there was a slight miscommunication with scheduling and a delay for the parts delivery, overall I still had a wonderful experience with Schaef Air and will easily recommend them in the future.

I highly recommend Schaef Air for anyone looking into mini-split / heat pump installation. We had Schaef Air install mini split units in our 4 bedrooms & they did a ducted heat pump in our living space. We have never been this comfortable in our home on a hot day! Everyone at Schaef was great to work with. They are super polite, patient, and friendly.

Excellent and efficient service rendered on 6/25/24 by Gav& Chris.

Extraordinary service, best-of-breed products and installation. Dedicated follow-up, these folks truly delivered on their commitments across multiple projects for indoor heat pumps and outdoor patio heating.

Schaef Air is always 'there's to help me with my home improvements.

Ive been doing business with Schaef for about three years. They did a complete A/C unit to our apartment in Laguna Woods. They did a great job, are dependable, do clean and courteous work. They also do our twice yearly maintenance. Give them a try, you wont be disappointed.

Schaef Air has provided me with consistently excellent service since they installed my HVAC system 6 years ago. Their work is impeccable, their team is efficient, congenial, and helpful. They deserve every star of this 5-star rating and more!

Great Service! Friendly, helpful, on time. Showed up as promised, had all my A/C units serviced. Previously installed a new unit which works great year round.

Schaef Heating and Air is a great company, and my husband and I are extremely pleased with their excellent quality of work and service. We needed a dual HVAC system (gas and electric) in our newly constructed home in Big Bear Lake and had experienced difficulty from some other vendors due to the nature of the unique installation. After reading multiple positive reviews about Schaef Air, I called and explained our requirements. David, the owner, visited our property to assess everything and said he would call us that evening. He did call that same evening and explained the required equipment, ducting, and setup that would be needed, and he promptly followed up with an email proposal. David was very professional, knowledgeable and thorough, and answered all of our questions. Five days later, a team of installers started the ducting and heating portion of the job, and David arrived later to check in and to answer any additional questions. We were impressed with David and his installers. Fast forward to another day for the second part of the installation of the a/c condensers, when Jordan, Jimmy and Javier arrived. They were all courteous and took pride in their workmanship, and they cleaned up after themselves. Jordan, the lead technician, was especially helpful, as he explained the equipment installation and offered some tips on the Nest thermostats and taking care of the systems. I also want to mention the office staff that I worked with - Ann, Daniela, and Christina were all professional, nice, and helpful and always followed up when they said they would. Schaef Air is a solid company and I highly recommend them.

The service was performed in a timely and professional manner. The service technician was polite and professional. I would strongly recommend Schaef for your Heating and AC service.

Always on time. Always professional and yet friendly. Wouldnt use anyone else.

Always great service, friendly, timely, and they know what they are doing. This company installed my new HVAC system in 2022 and I have an ongoing maintenance plan with them, because I trust them.

Schaef Heating and Air is a great company, and my husband and I are extremely pleased with their excellent quality of work and service. We needed a dual HVAC system (gas and electric) in our newly constructed home in Big Bear Lake and had experienced difficulty from some other vendors due to the nature of the unique installation. After reading multiple positive reviews about Schaef Air, I called and explained our requirements. David, the owner, visited our property to assess everything and said he would call us that evening. He did call that same evening and explained the required equipment, ducting, and setup that would be needed, and he promptly followed up with an email proposal. David was very professional, knowledgeable and thorough, and answered all of our questions. Five days later, a team of installers started the ducting and heating portion of the job, and David arrived later to check in and to answer any additional questions. We were impressed with David and his installers. Fast forward to another day for the second part of the installation of the a/c condensers, when Jordan, Jimmy and Javier arrived. They were all courteous and took pride in their workmanship, and they cleaned up after themselves. Jordan, the lead technician, was especially helpful, as he explained the equipment installation and offered some tips on the Nest thermostats and taking care of the systems. I also want to mention the office staff that I worked with - Ann, Daniela, and Christina were all professional, nice, and helpful and always followed up when they said they would. Schaef Air is a solid company and I highly recommend them.

Completely awesome service, my service tech gauge answered all my questions,very polite and well knowledgeable. Would definitely do business again..

The service was great. Wes found the problem and fixed it.

Excellent service. Professional all the way. Arrived on time, installed mu unit in shortest amount of time and cleaned up afterwards. Highly recommend them

Been a customer for years. Great service, knowledge and friendly staff. Always an enjoyable experience. Thank you!

Service tech was on time and knowledgeable. Had my induced draft motor in stock and the heater was up and running in no time. Thank you Schaef Air!

Excellent.

Schaef isn't the cheapest HVAC provider out there, but sometimes, you get what you pay for, and this is one of those times. I live in Laguna Woods Village, and Schaef knows their way around the rather Byzantine rules and regulations of both our HOA and our municipality. Our system was professionally installed--on time and with minimal interruption. Equipment was top-quality, and we're very happy with the installation.